Privacy Policy for MapleStride Athletics

MapleStride Athletics is committed to protecting the privacy of our customers and online visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, purchase our products, or engage with our custom services. We design and produce performance sportswear, engage in wholesale distribution, provide custom team apparel, and offer direct-to-consumer sales, all while innovating in sustainable textiles.

By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information for different purposes to provide and improve our service to you.

Personal Data

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party payment processors)
• Information related to custom orders (e.g., logos, designs, team names)

Usage Data

We may also collect information that your browser sends whenever you visit our site or when you access the site by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your Information

MapleStride Athletics uses the collected data for various purposes:

• To process and fulfill your orders, including direct-to-consumer and wholesale purchases.
• To provide and maintain our online platform effectively.
• To manage your account and provide you with customer support.
• To provide custom team apparel services.
• To notify you about changes to our service or products.
• To allow you to participate in interactive features of our service when you choose to do so.
• To monitor the usage of our site for improvements and to identify technical issues.
• To detect, prevent, and address technical issues or security breaches.
• To send you marketing and promotional communications about our products, services, and sustainable innovations, where you have consented to receive them.

Disclosure of Your Information

We may disclose your personal information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services (e.g., payment processing, order fulfillment, data analysis, email delivery), or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If MapleStride Athletics is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: MapleStride Athletics may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of MapleStride Athletics; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
• Consent: We may disclose your personal information for any other purpose with your explicit consent.

Security of Data

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR (If Applicable)

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. MapleStride Athletics aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where MapleStride Athletics relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Mail: MapleStride Athletics, 2847 Birchwood Avenue, Unit 105, Vancouver, BC, V5K 0A1, Canada